Shipping
Here at Convasgone, our goal is to offer you the best shipping rates, and fast delivery no matter what part of the world you are in. Every week we are sending out thousands of packages to happy customers around the world. All orders are processed and shipped within 2-3 business days of the order being placed.
Where can we ship to?
We offer free shipping for the UK and Germany
Shipping time
Once shipped, shipping time is 8-12 nature day. You get tracking information in an email as soon as your order is shipped and 24/7 customer support until the package is at your door!
Order processing time
All of our works are hand-drawn by the artist and need to be dried and added to the frame after drawing. The whole process takes 6-9 nature days
The total delivery time is the order processing time + the shipping time.
Tracking order
The tracking site of UK orders is https://www.yodel.co.uk
The tracking site of Germany orders is https://www.myhermes.de
We offer a 100% Money-Back Satisfaction Guarantee. If you are not 100% satisfied with your purchase, we will provide you with a full refund. Just contact us within 7 days of receiving your product to schedule a return. Upon receiving your return we will offer a full refund.